Reference

Terms and Conditions That Apply to Your jilli63 Account

These terms set out what you agree to when you open and use a jilli63 account, including how transactions via GCash, Maya, and InstaPay are handled and what applies to your use of the platform where local law permits.

Applies to all account holdersCovers GCash, Maya, InstaPay useSubject to applicable local lawUpdated terms notified by emailPhilippines-eligible accounts only
jilli63 Terms and Conditions That Apply to Your jilli63 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about how they apply to your account, our support team is available to help. You can reach us through live chat inside the platform, by email, or via our help request form. Response times may vary, but we work to address terms-related questions as a priority over general account queries.

Team online

Live Chat

Open the chat icon inside your account dashboard. Use this for urgent terms queries or to flag a transaction dispute you believe conflicts with these conditions.

Email Support

Send a written query to our support address listed in the help section. Include your account ID and a brief description of the terms clause you are asking about.

Help Request Form

Submit a formal request through the in-platform help form if your query involves account suspension, wallet holds, or a formal objection to a terms update.

ACCOUNT INTEGRITY

How We Uphold These Terms on Your Account

We enforce these terms consistently across all accounts. Our account security practices, data handling standards, and transaction verification steps are part of how we keep the platform fair for every eligible player. Here is how each of those areas connects directly to these terms.

Account Security

Your account is protected by OTP verification on login. Sharing your credentials or OTP with anyone else is a breach of these terms and can result in immediate suspension.

Transaction Verification

Withdrawals are subject to identity checks before funds are released to your GCash, Maya, or InstaPay account. This step is a terms requirement, not optional, and protects your wallet from unauthorised cashouts.

Data Handling

We collect and store only the account data needed to operate your wallet and verify your identity. Data is not sold to third parties. Retention periods follow applicable local data rules.

Terms Change Notification

When we update these terms, you receive advance notice via the email on your account or an in-platform alert. You can request a copy of the previous version by contacting support within 30 days of the change.

Common Questions About These Terms

These are the questions we hear most often about how these terms work in practice, especially around account access, wallet rules, and what happens when terms are updated or disputed.

Yes. Whether you open jilli63 via mobile browser or a saved app shortcut, the same terms apply. Device type does not change your obligations or rights under this agreement.

No. Your account wallet must be funded only from payment accounts registered in your own name. Using a third-party GCash or Maya account is a breach of these terms and may lead to a hold on your balance.

You have the right to close your account before the updated terms take effect. Contact support through live chat or email, request closure, and your remaining PHP wallet balance will be processed for withdrawal after identity verification.

The current version is always available on this page. If you need a PDF copy for your records, contact our support team by email with your account ID and we will send it within two business days.

Suspension means temporary or permanent restriction of your account access. It can be triggered by a terms breach such as duplicate accounts, third-party payment use, or fraudulent activity. You will be notified by email with a reason and a path to appeal.

All transactions processed through your account wallet — including GCash deposits, Maya withdrawals, and InstaPay transfers — fall under these terms. Third-party provider delays are outside our control but we will assist in tracing any missing transaction.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.