Reference

How jilli63 Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit via GCash, Maya, or InstaPay, or browse our lobby — and exactly how we store, use, and protect it.

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PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how your data is handled — or want to submit a request to access, correct, or remove information tied to your account — our support team is the right starting point. You can reach us through live chat inside your account, by email, or through the help form. When contacting us about a data matter, include your registered account email so we can locate your records without asking for sensitive wallet details.

Team online

Live Chat

Open the chat icon inside your logged-in account to reach us directly. Keep your registered email ready so we can pull up your account details quickly.

Email Support

Send your data request or privacy question to our support address. Include your account email and a brief description of the data concern you want resolved.

Help Form

Use the contact form in the Help section of your account. Select the Privacy or Account Data category so your message routes to the right team without delay.

What We Collect and Why We Use It

jilli63 Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

When you create an account, we collect the details you submit — name, contact information, and any identity verification documents required under applicable local law. Payment activity through GCash, Maya, and InstaPay is logged at the transaction level: amounts, timestamps, and the reference numbers your e-wallet

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generates. We do not store your GCash PIN, Maya password, or InstaPay credentials — those stay entirely within your own wallet app. We also collect device and session data: your browser type, mobile operating system, session duration, and the pages you visit inside the lobby. This
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helps us keep your account secure and ensures the mobile experience stays consistent whether you switch between a phone browser session and a desktop login. Aggregated, anonymised usage data may be used to improve how the platform performs. We do not sell your personal data to
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third parties. Where we share information with payment processors or identity verification partners, we do so only to the extent needed to complete your transaction or meet obligations under Philippine law. Availability of account services depends on local law and is open to eligible players where
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permitted.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we handle every layer of your account data — from the moment you verify your identity to the point you cash out to your e-wallet. Here is what we keep consistent across all account types.

Encryption on Every Session

Your account session — login, lobby browsing, and payment screens — runs over SSL encryption. This applies whether you are on a mobile browser or a desktop connection, keeping your data in transit protected.

Cookie and Tracker Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences in your browser settings at any time without losing your account access.

Data Retention and Removal

Account records are retained for as long as your account is active and for the period required under applicable Philippine law after closure. Once that period passes, personal data is either deleted or anonymised.

Requesting Changes to Your Data

You can ask us to correct inaccurate account details, request a copy of the data we hold on you, or ask for deletion where no legal retention obligation applies. Contact support with your account email to start the process.

Common Questions About Your Privacy on jilli63

These are the questions we hear most often about how personal data, payment records, and account activity are handled. If your question is not here, reach out through live chat or the help form in your account.

No. We only log the transaction reference, amount, and timestamp that your e-wallet sends us when a deposit or withdrawal completes. Your GCash PIN and Maya password never pass through our systems.

Yes. Submit a data access request through live chat or the help form using your registered account email. We will compile and send you a summary of the personal data tied to your account.

We retain records for the period required under applicable Philippine law following account closure. After that obligation is met, your personal data is deleted or anonymised so it can no longer identify you.

Only the partners directly involved in processing your transactions or verifying your identity — such as payment processors for GCash, Maya, and InstaPay — see the minimum data needed to complete those steps. We do not sell your data.

Contact us via live chat or the help form inside your account. Select the Privacy or Account Data category, include your registered email, and describe what you need corrected or removed. We will follow up within a reasonable timeframe.

Yes, the same policy applies across all access points — mobile browser, desktop, or any other device you use to reach your account. Cookie and session data collection works the same way regardless of device.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

InfoLegal Appjilli63 App InfoPerya Color Game Streak Board

How jilli63 Handles Your Personal Information

Reach Us About Your Data

Live Chat

Email Support

Help Form

How We Protect and Manage Your Information

Encryption on Every Session

Cookie and Tracker Controls

Data Retention and Removal

Requesting Changes to Your Data

Common Questions About Your Privacy on jilli63

01 Does jilli63 store my GCash or Maya login details?

02 Can I see all the personal data jilli63 holds on my account?

03 How long do you keep my account information after I close my account?

04 Who else can see my account and payment data?

05 How do I ask for my data to be corrected or removed?

06 Does this Privacy Policy apply when I access jilli63 on my phone?

Privacy Policy

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